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Managing individuals or leading a team or project in publishing is challenging and exciting. It requires a different kind of relationship with colleagues and new skills. Learning about the most effective behaviours you can use when you are in charge at any level, and the ineffective behaviours you can easily fall into, provides a blueprint for successful navigation of the many situations which may arise.

This course will relate to a range of management and leadership models and theories. Its main focus is to provide understanding and practice in the key behaviours to be effective, using the Functional Fluency model. It describes:

  • 4 “Purple Pitfall” behaviours – reactions to emotion and old habits
  • 5 “Golden” behaviours – responses that take account of the reality of the situation
  • how to move from ineffective to effective behaviours.

Throughout the course we will apply this learning to management topics, tasks and scenarios, including your own situations. It will consist of a mixture of theory, activities, quizzes and discussion in small groups and the whole group.

Who is it for?

Ideal for those with management responsibility in publishing at all levels and experience, including:

  • first-time managers
  • line managers
  • project leaders
  • team leaders.

What will you achieve?

On completing this course you’ll be able to:

  • identify effective behaviours to use when:
    • running meetings
    • having difficult conversations
    • problem solving
    • delegating to others
    • motivating and engaging others
    • managing change
    • working with uncertainty
  • recognise how you can move between ineffective and effective behaviours
  • work on your self-management and build your personal resilience
  • relate your learning to your specific personal objectives.

Programme

Day 1

  • Your personal objectives
  • The role of a manager
  • The Functional Fluency model and how you can use it to be more effective at work
  • Key aspects of ‘Being in Charge’ – what are the behaviours which help or hinder us in building successful relationships?
  • Key aspects of ‘Relating to Others’ – what helps or hinders collaboration?
  • Reality assessment and the wider perspective
  • Managing meetings

Day 2

  • The role of self-management and emotional intelligence
  • Developing management styles and recognising when to apply them
  • What is performance management?
  • Giving feedback and problem solving
  • Exploration and practice of own scenarios or those provided
  • Revisiting personal objectives

Next session

4 & 11 November 2025

Price

£360 + VAT

A number of discounts are available

Course format

  • Virtual classroom
  • 9.00am to 12.30pm 
  • 4 x 1½-hour sessions, split across 2 half days, 1 week apart

Date information for future sessions

October 2025

  • Dates: 4 & 11 November 
  • Times: Each session will run from 9.00am to 12.30pm 
  • Trainer: Valerie Fawcett

    What you will need

    To join the course, you will need access to a computer or laptop with a camera and microphone. You will need to activate a free Zoom account to join the course. This takes 2 minutes and does not require any payment. It is purely for administrative purposes.