“I enjoyed the course very much! There were plenty of exercises to engage our thoughts, and lots of information in the handouts and the presentation. I’ve increased my confidence, and gained guidance on how to approach negotiation.” Commissioning Editor, Bloomsbury Publishing

“The course was a great mixture of lecture-style teaching and interactivity. I have learned the skills behind being a good negotiator and it is helped me re-think my own approaches. I feel equipped with lots of great resources.” Pan Macmillan delegate

“The course was brilliant. The leader was incredibly insightful and a wonderful coach, creating a welcoming environment to share our problems. Collaboration was fostered between attendees during practical exercises, which were very useful. It was great to meet and bond with a diverse group of women working in publishing who were having similar difficulties with asserting themselves. I’ve gained confidence and reassurance in my abilities to negotiate. I now feel I can fully use my voice in some of the more challenging business interactions I face. An empowering experience!” Institute of Materials, Mineral and Mining delegate

“Valerie was an excellent tutor, engaging and extremely personable. She was patient and let us share only what we wanted to. I felt very comfortable talking to her and the group. The course structure was great, allowing time to learn directly from the tutor and to discuss with each other. I gained skills I can immediately use in my role and everyday tasks.” Class Professional Publishing delegate

“The course has given me newfound confidence in my own skills and new ways/tools of thinking about how to approach negotiation.” Bonnier Books delegate

“The course was perfect! I’ve gained the tools to enable me to go into meetings and negotiate successfully.” Sales Representative, Pan Macmillan SA

“I thoroughly enjoyed the course. Valerie was an excellent tutor. The group was lovely, and I felt like I'm not alone in my anxieties and fears. This course has really helped me gain confidence, both in and outside of work.” Commissioning Editor, Class Professional Publishing

“The training was extremely interesting and useful. Valerie is a wonderfully engaging presenter, very easy to listen to and the course was just the right mix of theory, practical demonstration and anecdotes. The materials she provided really helped put conflict resolution and good communication skills into perspective for us. They are simple, easy to follow and practical tools for us to use in our work lives.” IntechOpen delegate

“The course was excellent. I’ve gained a wider understanding of negotiating and what techniques are best to use. I have no further feedback as there is nothing I would change.” Operations Manager

“The tutor was very experienced, encouraging and gave practical, helpful advice. It was useful to have the spare day in the middle to reflect on and apply what we had learnt, and to revise the tips and learning points so the techniques really stuck. I’ve gained the confidence to negotiate and practical advice to apply to my own situations.” Head of Zeus delegate