Terms and Conditions for Course Bookings

    Once a booking is made and and you have received an email from us, you have made a firm committment to attend the course.

    Joining Instructions and an invoice will be sent to you 3-4 weeks before the course due date and this is your confirmation that the course is going ahead.  Payment may be made by cheque, Mastercard, Visa or Switch and must be made before the course date.

    Cancellations

    We appreciate that you may have to cancel a booking. If we can fill a cancelled place from a waiting list, we will waive our cancellation charges and invoice you for a £75 administration fee. Please be sure to confirm a cancellation in writing. We do not charge for substitutions.

    Cancellation charges

    Please note that if you are in receipt of a subsidy towards your course fee from a third party (e.g. a Diversity Fund grant) cancellation fees are still charged on the full course fee.

    Short courses:

    Cancelled more than four weeks before the course - No charge

    Cancelled between one and four weeks before the course - 50% of course fee

    Cancelled within 5 working days of the course or failure to attend - 100% of course fee

    Residential courses:

    Cancelled more than eight weeks before the course - No charge

    Cancelled between two and eight weeks before the course - 50% of course fee

    Cancelled within 10 working days of the course or failure to attend - 100% of course fee

    We will not send you any further confirmation until 3-4 weeks before the course date. Please do not book accommodation or flights until receipt of joining instructions. If you need any information earlier than this date, please contact us on 020 8874 2718.

    Changes to courses

    We are committed to improving our courses. We therefore reserve the right to make changes to tutors, content, venues, etc. We will give you as much advance notice as possible of any changes we make. Sometimes low numbers necessitate course cancellations. We will contact delegates on these occasions.

    Copyright © 2014 The Publishing Training Centre, 6 Bell Yard, London, WC2A 2JR
    The Publishing Training Centre is a registered charity. Registered name: The Publishing Training Centre Foundation, a company limited by guarantee incorporated in England and Wales.
    Registration number: 1253854. Registered office: 16 High Holborn, London WC1V 6BX. Tel: +44 (0)20 8874 2718